Errors Connecting to FTP Server

Troubleshoot connection failures when an SFTP Destination subscription cannot reach its configured server.

Connection errors are usually caused by network reachability or subscription configuration and are most common during initial setup.

A representative timeout may look similar to:

Error: System.Exception: DeliverToFTPServer() : System.TimeoutException:
    Timed out trying to read data from the socket stream! [...]

Troubleshooting

From the same server where SSRS is installed, test the destination with a standard FTP/SFTP client using the same host, protocol, port, and related connection settings. FileZilla is one client that supports the relevant protocols.

If the standalone client connects successfully but the delivery extension does not, contact Deztec support with the product version, OS version, SSRS version, and the error text.

Never include usernames, passwords, private keys, or other credentials in a support request.
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