Where’s My License?

How Deztec licenses are associated with your account and what to do when one is missing.

Licenses normally appear in your Deztec account after the installer completes Online / Automatic Activation as part of the installation process. The email address entered during installation is used to associate the license with the corresponding Deztec account. If no account exists for that address, one is created. A verification email is sent to that address when the account is created. Follow the instructions in the email to verify the address and activate the account.

A license can also be linked to an account by uploading a license request through the Offline / Manual Activation process.

If you have not installed a Deztec product yet, there will not be a license to display.

If installation has already occurred but the license is missing from your Deztec account, the installation may have used a different email address. Contact us for help locating the license.